Delivery & Return
Free delivery available on pets and products over Aed 100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Orders placed on weekends or public holidays will be processed the next business day.
For large or bulky items (e.g. terrariums, heavy equipment), extra handling charges may apply — we’ll notify you beforehand.
In case of any shipping delays or issues (e.g. courier disruptions), we’ll keep you informed and do our best to resolve them quickly.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 2-3 working days |
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Orders over Aed1500: All day delivery. Order anytime: |
FREE |
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Orders under 1500 Aed: All day delivery. Order anytime: |
100 Aed |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
100 Aed |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
100 Aed |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
100 Aed |
